So, I'm sorry but I don't have a celebrity story for you guys today, but another one that completely infuriates me. This doesn't directly involve me, but it does involve a co-worker of mine, and, again, for privacy purposes, let's call her S.
Little background information for you: we used to serve Coronas. However, the cost got a little too high, so we switched to Bud Light Lime to save the extra money from just buying from one supplier. However, our customers are used to us having Coronas, so we need to tell them every time they order one that we don't currently keep them in stock, but we have Bud Light Lime.
Anyways, so S was at her well (where she serves all of her drinks for the night, her "station") and a female customer (accompanied by her boyfriend) asked her for 2 Captain & Cokes, 2 Coronas and 2 shots of Jameson. She knew that we didn't have Coronas anymore, but she figured she'd tell them after she made the customer her other drinks. So, she poured the Captain and Cokes and the shots of J-Mo, and proceeded to say to the customer, "Oh, and I'm sorry but we don't have Corona anymore, but we have Bud Light Lime, is that okay?" The female customer gave her a dirty look as if to say "are you kidding me?" but them turned to her boyfriend, told him the dilemma and he gave S the thumbs up.
So, S went over to the coolers, grabbed two Bud Light Limes and popped open the caps and set them on the bar top. The female customer proceeded to say, "I didn't order that sh*t..."
S replied "your boyfriend gave me the thumbs up, so I figured that you wanted them."
The customer said, "I didn't order this."
S said "alright, then what can I get you instead?" The customer gave S an order for two more mixed drinks so she made them and proceeed to tell the customer her total. "That'll be 48 dollars please." The customer gave her three twenties, $60, and S rang up the drinks and handed the customer $12 in change.
The customer then says "Are you f*cking kidding me??"
S says, "No, the drinks were 48, you gave me 60, you're change is 12."
"You b*tch!!" The customer says to S, and flips her off.
At this point, S had dealt with enough of this customer, so she flipped her off back. (Not the most proper barstaff etiquette, but seriously, could you blame her!?"
Next is the fun part, after S flipped off the customer when the customer had flipped her off and called her the b*tch first, the customer LUNGED over the bar swinging for S's face. S did some sort of Matrix move and ducked out of the way, as the customer's fist hit the tip of her nose, instead of directly in between the eyes. Our security saw it, and our male barstaff behind the bar, who held S back, and security who held the customer back. Needless to say, S was pissed off the rest of the night (as she should be) and the customer was escorted off the premises.
In my entire time of bartending have I ever had a customer try to punch me. Sure, I've had customers call me some pretty foul names, yell at me, even throw their drink at me, but punch me? Never. I don't really understand how some customers can treat staff the way they do. I would never punch another person, let alone someone who has been serving you all night! We don't have to serve you, in fact, we have the right to turn anyone down, for any reason, at any time. Do customers really think that swearing at us bartenders, flipping us off and trying to punch us is going to make us say, "Actually, you know what? You're right, let me just fly down to Mexico, grab you some Corona, and you know what, you're right, I am a b*tch, and you're drinks are now on the house. Enjoy your night, ma'am." Grr.....
Lights are on, everyone out. [KC]
Welcome! My name is Katie, and I am a nightclub bartender at DOWN Ultra Lounge in the financial district of downtown Boston. No one can believe the things and people that I see on a daily basis. Here, I would like to share some of my experiences and stories with you and give you an inside scoop on what really goes on in the nightlife industry. If you have any questions or suggestions on a post, please feel free to request and e-mail me at corey.katie@yahoo.com
Thursday, September 22, 2011
Tuesday, September 13, 2011
JWOWW comes to DOWN
Hello everyone. Well, if you have been living under a rock for the past three years, you don't know what the heck Jersey Shore is. If you are like the rest of us, GTL, smushing and "I'm done" are just part of your vocabulary at this point. Well, last week at DOWN, Jersey came to visit Boston. More specifically, the creature that they call JWOWW.
At about 9pm my manager got a call from JWOWW's (Jenni Farley) manager saying that she wanted to come in that night with her boyfriend Roger. (We all know Roger if you watch the show, aka, "juicehead", fauxhawk, tatted, etc.. ) We have a lot of celebrities call saying that they will come in but most never make it, however, she showed up.
At about 9pm my manager got a call from JWOWW's (Jenni Farley) manager saying that she wanted to come in that night with her boyfriend Roger. (We all know Roger if you watch the show, aka, "juicehead", fauxhawk, tatted, etc.. ) We have a lot of celebrities call saying that they will come in but most never make it, however, she showed up.
After the club was packed, she shows up at about 11:30 and we set her up with a table to herself, free bottles of whatever she wanted, and a service girl all to her own. I said hi to her, shook her hand, and returned to my duties of pouring a million vodka-sodas and captain and cokes for the wonderful patrons. I will include a pic of her, just so you can see what GTL really does for a girl.
She's really pretty, huh? And Roger, those headphones are going to really do a lot for ya, buddy. Anyways, the guy on the left was our guest DJ for the night, he did a great job, and will not be subject to my ridicule of the night.
So, JWOWW stayed for about a total of one hour. She sat at our most private table, did not talk to anyone, and looked like she was miserable the entire time. So, around 12:30 my bottle service girl, L, (I will be using letters to refer to my co-workers until I okay this blog with them..) come up to me behind the bar and was PISSED. Apparently, Miss WOWW was rude, drank the entire bottle of vodka that we gave her extremely fast, and left, WITHOUT TIPPING.
I know that sometimes our VIP guests get used to getting everything "comped" (aka, given to them for free) when they come to see us. However, that doesn't meant that they can't tip their servers! JWOWW makes about 100K an episode of Jersey Shore. She couldn't have thrown L a hundred?
Well, that was my pet peeve of the day. Reality show "stars"who have a ton of cash, are miserable and rude, and leave without tipping. Comment, react, whatever.
Lights are on, everyone out. [KC]
Introduction
Hello! Welcome to my blog! This is my first post on this thing that they call "blogger", so I think that I'd like to take the time to introduce you to myself first and foremost, before I continue with anything else.
So, why did I start this blog? I'm currently taking a class at UMASS Boston that requires me to. Sad, I know, however, this blog is something that I've been thinking about doing for a long time. I always leave work each night with a million stories and I do like to share them with people. I also am an insomniac at this point in my life, working in the nightlife industry for over 5 years, so it might give me something to do at 4am when I get home to my apartment after leaving the club, finally. Anyway, about me! This is me:
It's definitely not my favorite pictue of myself, but it will do for now. Plus, you can see the bar, and I'm working, so I figured that it was deemed appropriate for the current situation. I'm 23, single, living in Revere (just on the north shore of Boston) with a roomie, who I love! (yay, Emily you're in my first post!) I work at DOWN Ultra Lounge in the Financial District of downtown Boston. (184 High Street if any of you want to experience my posts for real!) I've been working there since we opened in August of last year, and been behind the bar, slingin' drinkin ever since. I love my job, but I see some crash ish on a nightly basis, and people always ask me what it's like to work at a place like DOWN where we get celebrities, sports stars, and just crazy people in general coming through our doors every night.
Here, you can read some of my stories, and even request stories if you want to know more about anything in the industry, I'd be more than happy to answer questions if any one is curious about my endeavors! I hope everyone enjoys and I will be talking to you soon.
Lights are on, everyone out. [KC]
Subscribe to:
Comments (Atom)

